Returns are accepted if mailed back to the store within 7 days from the day of delivery to the buyer. Returns accepted only in the original packaging with all original accessories and enclosures. Buyer is responsible for paying all shipping charges.  The buyer needs to insure that the merchandise is packed properly in the original wrapping and packaging to avoid damage to it.

A restocking fee of 15% or $20 (whichever is greater) will be charged with every return. Plus 6% credit card processing fee (of order total) will be charged with every return.

Bundles: The discounted prices for our bundles apply only if purchased together. If you purchased any of our bundles at discounted price, consisting of several items and/or  include free items, and you return any of  the items withing the bundle, you will be charged for the kept items including the free items at their sale price. The credit card processing fees and restocking fees apply.

Signature Requirements and Address Changes: When shipping an item, we require some kind of a signature upon receipt for yours and our protection. In cases where the shipping company, after reasonable attempts, is unable to reach the buyer at the shipping address given, or the item is refused by the receipient at the time of delivery, the item will be returned back to the store, a  credit for the purchase minus 6% (of the order total) processing fee will be refunded to the buyer; however, the shipping fee (both ways) is not refunded. You will be charged $10.00 for address correction fee if you provide an incorrect / misspelled shipping address. (This charge is determined by the shipping companies and not us). If you wish to waive the signature confirmation, please send us a request in writing with your order. In this case, if your package is dropped off at your door and disappeares or gets vandalized, we are not responsible for the losses or damages. In cases when you ask as to release the signature after we already shipped your package to you with a signature requirement, there is a fee of $10 that will have to be processed before we release the signature (The fee is determined by the shipping company, not us). 

Please remember that you can always call Fedex and ask for your package to be left at the station for you to pick it up. Most shipping stations are open on Saturdays as well.

Please keep in mind that there are some instances when a shipping company will not release a signature, nor change the delivery address.

International Shipping. If you wish to have your item shipped outside of the US, please contact us before ordering for approval.  The purchaser is fully responsible for all the customs related fees that your country may and probably will impose on you. We don't know the amount. Please check with your country's Customs department for this information.

Damaged in Shipping items.   There in no need to panic, if  the purchased item is received damaged. Please notify the store as soon as you learn that the shipping damage occured (no longer than 24 hours from receipt).  We will file a claim with the shipping company,  ask  the shipping company to come to the delivery address and pick up the damaged item. The replacement item will be sent to you as soon as the damaged one is picked up (normally occurs the next business day).  If you wish not to have a replacement item shipped to you, but have a monetary refund instead, we will issue a refund for the total of the order (including the shipping fee), minus 6% (of the order total) credit card processing fee that we are being charged. The refund  will be issued to the buyer only after the damaged item is received by the store and inspected. The buyer needs to insure that the merchandise is packed properly in the original wrapping and packaging to avoid additional damage to it. Please include your information with the return, and the information for the original purchaser.

Cancelled Orders. If you already paid with a credit card, and wish to cancel your order (and it is not our fault), as we are charged credit card processing fees with every transaction, a credit card processing fee of 6% of order total will be charged with the order cancellation. As we offer the same day shipping, in the event when you cancel your order while your item has already gone to shipping, you will be responsible for the shipping fees and return of the item (please refer to the Same Day Shipping secton below). All cancellations need to be made withing 1 hour from the time of purchase to avoid shipping fees.

Chosing Inappropreate Shipping Option at check-out. Please do not chose our shipping options designated for 'FREE Stuff ' or Crib 'Bedding ONLY' with other items in the store. Your order will be cancelled, and the cancellations fees will apply. Or , we will contact  you asking to pay the appropreate shipping charge.

Same Day Shipping.

Please note: 'Same Day' shipping does NOT mean that your item(s) are delivered to you the same day you order. It means that we place your item(s) in shipping the same day you order (Please see below for further information).

We offer the same day shipping for all items in the store, on orders made Mon-Fri before 2 pm PT. Orders made on Mon-Fri after 2 pm PT  are treated as the next day orders. Orders made on Sat & Sun are treated as Monday orders. Orders made on holidays are treated as the next working day's orders.  We may require additional time to ship fragile items, as they require additional packaging. If you chose to ship a purchased  item(s) by a shipping company that is not normally used by our store, we will require additional time for processing.

The estimated number of days in shipping is provided on the shipping page when you put your item in the shopping cart. Please note that this is the number of  Working days. There are rare instances when your package is late due to delay on the part of shipping company. We have no control, nor responsibility for those instances. However, we will be happy to assist you with tracking of your package and communicating with the shipping company on your behalf while your package is in shipping.